Home Assist
Fixtures, Fittings and Services In   the   event   of   a   home   emergency   as   a   result   of   breakage   of   fixtures   and   fittings,   we   will   arrange   for   an   appropriate   repairer (electrician,   plumber,   locksmith,   glazier   etc.)   to   address   the   problem   at   one   nominated   address   (call-out   fee   and   first   hour   labour is   covered,   thereafter   normal   rates   apply).   Please   not   that   all   parts   and   materials   used   are   excluded   and   will   be   for   the beneficiary’s account. A   home   emergency   is   defined   as   an   event   that   is   potentially   life   threatening   or   could   possibly   cause   structural   damage   to   a property. Maintenance related issues are not covered. Overall limit of 3 incidents per year. Emergency Services Notification and Call-out We   will,   at   your   request,   relay   notification   of   emergencies   to   the   police,   traffic,   fire   brigade,   ambulance,   security   or   any other emergency service provider.
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